You may be assured that we want you to be more than satisfied with the design, mural or print that you have purchased from us. We always use our very best efforts to ensure that all products are manufactured and printed to the highest standards, and that they are beautifully packaged and despatched to you in perfect condition. Our quality checks are rigorous and continue throughout the production process.
In the unlikely event that, upon receipt of the Goods, you find your mural or print to be damaged, defective or in any way not in accordance with your Order, then please call us immediately. We will investigate the issue promptly and, if found to be necessary, we will of course replace the product or refund your payment in full.
Please note that variations between the colour settings of computer monitors may mean that the printed colours in your mural differ slightly from those displayed on your screen. This is not a fault in the Product.
Please refer to our Printamural Terms & Conditions for detailed information about refunds and returns.
Suitability for Purpose
Before making your purchase, you should satisfy yourself as to the suitability of the products and services for their proposed application, installation and purpose. This includes the suitability of all print materials, wallpapers and vinyl materials, with particular regard to any relevant health and fire risk requirements and legislation.
As with all printed media, you should note that some colour fading may occur in printed materials over time.
If you have any questions about the suitability or quality of our products, please call us for guidance. We may be able to provide samples for your inspection. You should also check out the material specifications, installation guides on our website for helpful information.
We are happy to offer information and advice about our products, but we cannot offer any warranty as to the suitability of our products for your individual purpose.
Please refer to our Terms & Conditions for detailed information about Suitability for Purpose.