Supply, Payment & Delivery

Order Fulfilment

While Care Home Murals will undertake all the mural designs and artworks required for your Order, the production, supply and delivery of your Order will be undertaken by our print partner Care Display. Please note that all contracts for print and supply, and installation if required, will exist with you and Care Display and not with Care Home Murals.

Once all the design work has been completed to your satisfaction and all pricing has been agreed with Care Home Murals, and you have confirmed your intention to place your Order, we will instruct Care Display to fulfil your Order.

Care Display will then provide invoicing and receive your payment, all subject to their normal trading Terms & Conditions. Link to Care Display Terms & Conditions.

Care Home Murals will provide ongoing supervision of production to ensure satisfactory completion.

Care Display, part of Carbon Colour Ltd, has over 30 years’ experience in the planning, design and production of a wide range of display and wall graphics specifically for the care environment. Our partnership with Care display enables us to offer a complete and unrivalled service for our customers.

Please refer to the Care Display website for more information. Care Display telephone number is 01235 438949.

 

 

Order and Payment

Orders for Standard Products Offered on Our Website

The price of your mural or print is stated on the relevant Product page on our website, along with prices for options and additions available for your mural. Prices are shown excluding VAT.

The total price for your Order, together with any delivery charge and VAT is stated on your Shopping Basket page.

To place an order, please call us on 01827 383194 or send an enquiry via our website or email to sales@carehomemurals.co.uk.

We will refer to your Shopping Basket and/or respond to your written or verbal instruction, and attend to any matters arising before confirming your Order with you. Our confirmation will include a detailed specification of your Order, including product illustrations (as necessary) and all pricing. We will then hand over your Order to Care Display for processing, payment and fulfilment.

Care Display will acknowledge your Order with written confirmation specifying the details of your Order, including all prices, delivery charges, VAT, delivery schedule and payment terms.

Payment in full for your order will be due on presentation of Invoice from Care Display, subject to any agreed payment terms and Care Display’s general terms of business. A Pro-Forma Invoice may be issued to facilitate Payment with Order if this is required.

Payment may be made using a major credit or debit card, or you may pay by bank transfer directly to Care Display’s bank. Please call Care Display if you want to discuss alternative payment options.

Please be advised that it is not possible to cancel your Order after it has been processed for production.

Care Display will contact you as soon as your Order has been printed and is ready for despatch.

Please refer to our Terms & Conditions  and Care Display Terms & Conditions for further information.

 

Orders for Bespoke Designs and Products

Once all the design work for your project has been completed to your satisfaction, and all pricing is agreed, Care Home Murals will provide you with a detailed Order Specification, with product illustrations (as necessary), and including either estimated or quoted prices, any delivery charges and applicable VAT. A delivery schedule and payment terms will be included.

Upon your confirmation of your intention to proceed we will hand over your Order to Care Display for processing, payment and fulfilment.

To place an order, please call us on 01827 383194 or send an enquiry via our website or email to sales@carehomemurals.co.uk.

Care Display will acknowledge your Order with written confirmation specifying the details of your Order, including all prices, delivery charges, VAT, delivery schedule and payment terms.

Payment in full for your order will be due on presentation of Invoice from Care Display, subject to any agreed payment terms and Care Display’s general terms of business. A Pro-Forma Invoice may be issued to facilitate Payment with Order if this is required.

Payment may be made using a major credit or debit card, or you may pay by bank transfer directly to Care Display’s bank. Please call Care Display if you want to discuss alternative payment options.

Please be advised that it is not possible to cancel your Order after it has been processed for production.

Care Display will contact you as soon as your Order has been printed and is ready for despatch.

Please refer to our Terms & Conditions  and Care Display Terms & Conditions for further information.

 

Delivery - Mainland UK

Wallpapers and Prints

Delivery to mainland UK addresses is available at the prices (exc VAT) indicated in this table:

 

 Up to 5.0Kg

 Up to 10.0Kg

 Up to 20.0Kg

 Mainland UK

 £16.50

 £16.50

 £22.50

 

Window Stick-Ups

Delivery to mainland UK addresses is available at the prices (exc VAT) indicated in this table:

 

 Up to 5.0Kg

 Up to 10.0Kg

 Up to 20.0Kg

 Mainland UK

 £9.00

 £9.00

 £22.50

 

Consignments to UK addresses are despatched on a next business day delivery service.

We aim to deliver your Order within 15 days of your purchase. If, for whatever reason, your Order might take longer than this to deliver, we will contact you as soon as possible with a revised delivery date.

As soon as your mural wallpaper or print is ready for despatch, it will be carefully and securely packed into a sturdy cardboard box or tube to reach you in perfect condition.

Because of the considerable value of your Order, a signature will be required upon delivery.

If for any reason you think that your Order has been damaged in transit please make sure to sign for the delivery as being in a damaged condition. Please contact us immediately so that we may investigate and arrange for a replacement Order to be delivered to you.

Please refer to our Printamural Terms & Conditions for detailed information about Delivery.

 

Delivery - International

Deliveries to destinations outside mailand UK are priced individually per order and upn application. The prices (inc VAT) sgown here are for guidance only.

 

 Up to 1.0Kg

 Up to 2.0Kg

 Up to 5.0Kg

 Up to 10.0Kg

 Up to 20.0Kg

 Channel Islands & ROI

 £57.60

 £57.60

 £57.60

 £57.60

 £67.20

 Europe

 £65.00

 £65.00

 £65.00

 £75.60

 £96.00

 USA & Canada

 £96.00

 £96.00

 £96.00

 £133.20

 £180.00

 Australia & New Zealand

 £58.80

 £70.80

 £106.80

 £151.20

 £218.40

 Rest of World

 £72.00

 £86.40

 £127.20

 £188.40

 £276.00

Consignments overseas are despatched on a 3-5 day delivery service. All our delivery services are tracked.

 

Accessories Delivery

Accessories are despatched from our supplier directly to you, and therefore this delivery has a separate delivery charge. If your order comprises both Murals and Accessories, your order will be delivered in two separate consignments.

 

 Up to 5.0Kg

 Up to 10.0Kg

 Up to 20.0Kg

 Mainland UK

 £15.00

 £15.00

 £24.00

Please note that we are only able to deliver Accessories purchased via our website to UK addresses.

 

Please refer to our Printamural Terms & Conditions for detailed information about Delivery.

Care Home Murals
01827 383194
wallpapers
designed exclusively for care homes